Privacy policy

Please read this privacy notice carefully as it contains important information about how and why we collect, store, use, and share your personal data. It also explains your rights in relation to your personal data and how to contact us, or the regulator, if you have any concerns.

This notice (together with our Terms and Conditions and any other documents referred to in it) sets out the basis on which we process personal data about you.

When we refer to "processing" your personal data, this means doing anything with it, including collecting, storing and sharing it. Your personal data is information that relates to you and from which you are identified or identifiable.

If you have any queries about this notice or how we use your personal data, please contact us by email to fasc@greatfarm.co.uk.

This notice explains how Jenners Barn Events Ltd, trading as Fairford Airshow Camping ("we", "us", "our" or the "Company"), processes personal data about you.

We are incorporated and registered in England and Wales with company number 14032577, and our registered address is Great Farm, Whelford, Fairford, Gloucestershire, GL7 4EA.

The personal data we collect about you depends on the particular services we provide to you. In most circumstances, we will only collect some of the personal data listed below. Some of this data comes directly from you when you request or finalise a booking, and other data is collected through use of our website and your browsing activity.

The types of personal data we may collect and use about you are:

• Identity and contact data: your name and contact information, including address, email address and telephone number.
• Financial data: includes bank account information and payment card details.
• Transaction data: booking history, service interactions, preferences (including marketing preferences).
• Payment data: payment card information processed by our payment processors (we receive limited data necessary to confirm payment and manage orders).
• Usage and browsing data: information on how you use our website, including internet protocol (IP) address, browser types, time zone settings and location and information about how you interact with and use our website, digital applications and software.
• Behavioural and incident data: details of your, or any of your party's, behaviour on site, including involvement in any incidents or accidents, whether as a participant or witness.
• Enquiry and booking data: the information you provide when you contact us or complete a form on our website (including our contact and booking forms), such as your name, email address, telephone number, Vehicle Registration Number and the details of your enquiry or booking.

If you fail to provide personal data when requested, we may be unable to fulfil your booking.

Under data protection law, we can only use your personal data if we have a proper reason to do so. The sections below explain why we process your personal data and the lawful bases we rely on to do so.

The lawful bases we rely on are:

• Performance of a contract with you or to take steps at your request prior to entering into a contract. This includes performing or responding to any enquiries about your booking.
• Legitimate interests, including our legitimate interests in providing, operating and improving our services.
• Compliance with our legal obligations.
• Vital interests in cases where it is necessary to protect your vital interests, or those of another person.
• Your consent (where we have obtained your consent). You may withdraw your consent at any time.

We may rely on the recognised legitimate interests basis to process personal data for the following purposes:

• detecting, investigating or preventing crime, or apprehending or prosecuting offenders;
• responding to certain types of emergencies (e.g. an extreme weather event);
• for public security; or
• sharing personal data if requested by another organisation that needs it for its tasks in the public interest or its official functions.

The table below explains the key purposes for which we use your personal data and the lawful bases for doing so in more detail.

We obtain personal data directly from you by telephone, email and/or via our website. If you did not make the booking, we may receive your personal data from the person who made the booking for you.

We may also collect information from cookies on our website. For more information on our use of cookies, please see Information about how we use cookies.

We may share your personal data with:

• Service providers and contractors we use to help us run our business, for example, website hosts, marketing, support, cloud storage, mail delivery providers and payment processing;
• Our insurers and brokers;
• Our bank; and

We or the third parties mentioned above may occasionally also share personal data with:

• Our and their professional advisors (such as lawyers and other advisors);
• Law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations;
• Public authorities, regulators and other bodies exercising official functions, where they need personal data for their public task or official functions and we decide it is necessary and appropriate to share it.

We only keep data for as long as necessary for the purposes we collected that data:

• Customer data linked to our services is usually retained for six years after you cease to be a customer, or longer/shorter where the law requires or permits.

When deciding how long to keep your personal data, we consider factors such as the amount, nature, and sensitivity of the data; the risk of harm from unauthorised use or disclosure; the purposes of processing; whether those purposes can be met by other means; and relevant legal obligations. In some cases, we may keep your personal data for longer than usual, but only if we have a good reason and are allowed to do so under data protection law.

Your personal data will not be transferred outside of the UK.

Data protection legislation gives you a number of rights in relation to your personal data.

You have the right to:

• Access: this includes asking for a copy of the personal data we hold about you (commonly known as making a Subject Access Request or SAR);
• Rectification: this is the right to ask us to correct or complete any inaccurate personal data;
• Erasure or right to be forgotten: this is the right to ask us to delete the personal data we hold about you, for example, where we no longer have a valid reason to retain it;
• Restrict processing of data: this includes requiring us to restrict our processing of your personal data in certain circumstances, for example, whilst we check its accuracy. Where you ask us to restrict our processing of your personal data, we may store your personal data, but not use it for any further processing without your consent or a legal exception;
• Data portability: this is the right to ask us to supply you with the personal data you provided to us, in a structured, commonly used and machine-readable format and/or provide a copy of the data in such a format to a third party. This right only applies where we are relying on consent or contract as our lawful basis;
• Object: this includes the right to object to your personal data being processed for any direct marketing purposes, and to object to us processing your personal data when our lawful basis is legitimate interests;
• Withdraw Consent: if we have sought your consent, you have the right to withdraw it at any time. This will not affect the lawfulness of our processing before the withdrawal of consent.

To exercise any of your data protection rights, we suggest you contact fasc@greatfarm.co.uk. Please note that these rights do not apply in all cases and are subject to exemptions.

We may use your personal data, for example, your email address, postal address, or telephone number, to tell you about our services, including offers, promotions, or new services.

Unless we need your consent, we will rely on our legitimate interests to use your personal data for direct marketing purposes.

You do, however, have the right to opt out of us processing your personal data for direct marketing purposes at any time by contacting us at fasc@greatfarm.co.uk

We may ask you to confirm or update your marketing preferences in the future.

We collect general information about how you use our website, digital applications and software, including which pages you visit most often and which services, events or facilities are of most interest.

We may use this information to personalise the way our website, digital applications and software are presented when users visit, to make improvements to our website, digital applications and software, and to ensure we provide the best service for customers.

We use cookies and similar technologies to do this. For further information on our use of cookies please see Information about how we use cookies.

Our lawful basis will be our legitimate interest in improving and marketing our business unless we need your consent.

You have the right to make a complaint to us about how we handle your personal data. You can do so by contacting us via email at fasc@greatfarm.co.uk.

We will acknowledge your complaint promptly (within 30 days) and provide you with our decision and any steps we will take without undue delay.

You also have the right to lodge a complaint with the Information Commissioner's Office (the UK data protection regulator).

A cookie is a small file of letters and numbers stored on your browser or the hard drive of your computer. Where required, we will ask for your consent before storing cookies.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website and make use of e-billing services. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of our website.
• Analytical or performance cookies. These cookies help us understand how many people visit our website and how they use it. We use this information to improve how the website works and make it easier for you to find what you need.
• Functionality cookies. These cookies recognise you when you return to our website. They allow us to personalise content, greet you by name and remember your preferences, such as your chosen language or region.
• Targeting cookies. These cookies record your visit to our website, including the pages you view and the links you follow. We use this information to make our website and the advertising you see more relevant to your interests.

We keep our privacy notice under regular review and we may change this privacy notice from time to time. This privacy notice was published on 6th October 2026 and last updated on 6th October 2026.